Harry S. Truman Presidential Library & Museum


Volunteer Job Description

Hospitality Volunteers

SUPERVISED BY: Sales Operation Manager

PURPOSE OF JOB: Interacting with interesting people and helping to create a memorable experience, hospitality volunteers are the first point of contact visitors have at the Harry S. Truman Library & Museum. They are frequently called on to attend public programs, so applicants should be comfortable working with people and contributing in a team environment.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

  1. Providing assistance to museum visitors by meeting and greeting them in the main lobby.
  2. Providing directional information to visitors (local restaurants, nearby historic sites, etc.).
  3. Answering questions from visitors about museum exhibits and the life of President Truman.
  4. Directing visitors to various areas in the museum.

A minimum commitment of four hours a week for at least 6 months is required. Hours available include daytime or evenings, every day of the week.

QUALIFICATIONS NEEDED:

Must be age 16 or older

Enjoy meeting and interacting with other people

Personable, outgoing

Reliable, responsible, mature

Able to work independently

Able to accept supervision

Enthusiastic

Good communication skills

Knowledgeable about historic Independence and greater Kansas City area

TRAINING/ORIENTATION PROVIDED:

Initial orientation

Meet with the Sales Operation Manager

Basic reading material on Harry S. Truman and exhibit material

Showing of the Charles Guggenheim film

Attend two tours given by different docents

Work alongside a current hospitality host/hostess until you are comfortable working independently

LOCATION OF JOB:

Harry S. Truman Presidential Library & Museum, Independence, Missouri

VOLUNTEER BENEFITS:

Knowledge about Harry S. Truman, the Library and Museum, and the educational aspects offered to visitors through a variety of programs/exhibits; discount prices in the museum gift shop; invitations to special events; volunteer appreciation programs; free parking; free subscription to "Whistle-Stop," the quarterly newsletter of the Harry S. Truman Library Institute; free admission to the museum for you and your immediate family.


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